Information Systems Tech


About Textron
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. For more information visit: www. textron. com.
About Textron Systems
Textron Systems businesses are industry leading developers and integrators of unmanned systems, advanced marine craft, armored vehicles, intelligent battlefield and surveillance systems, geospatial management and analysis systems, intelligence software solutions, precision weapons, piston engines, test and training systems, and total lifecycle sustainment and operational services. Textron Systems businesses consist of Advanced Information Solutions, Electronic Systems, Geospatial Solutions, Lycoming Engines, Marine & Land Systems, Support Solutions, Unmanned Systems, Weapon & Sensor Systems and TRU Simulation + Training.
Job Summary:
Position is responsible for technical and operational support in the installation, application and maintenance of unmanned aerial Universal Ground Control Stations in accordance with technical specifications, engineering instructions and technical orders, procedures and regulations. Troubleshoots technical problems and determines solutions.
  • Performs organizational, intermediate, and depot-level maintenance on Universal Ground Control Station to the customer s satisfaction. Installs upgrades and removes products ensuring coordinative engineering field changes.
  • Performs quality installation, operation, and maintenance to the customer s satisfaction on electronic equipment, integrated systems, subsystems, and various software operating systems.
  • Analyzes and evaluates products and related performance.
  • Troubleshoots and diagnoses system malfunctions to eliminate problems in minimum time.
  • Accurately interpret schematics, wiring diagrams, and technical documentation, coupled with the ability to evaluate, isolate, and repair system malfunctions.
  • Provides on-the-job training (OJT) as necessary.
  • Acts as a customer liaison and must present a professional appearance and demeanor at all times.
  • Performs general logistics and functions and reporting.
  • Practices ISO 9001 principles and concepts.
  • Performs general housekeeping in work area as needed.
  • Performs, tracks and monitors parts procurement and inventory status.
  • Performs other duties as assigned.
  • This position is for relocation to El Mirage, California which will act as permanent work site when not deployed or traveling in support of program need. Other opportunities for relocation to customer sites may become available on a case-by-case basis.
  • Travel requirement: 50%, to include an annual minimum requirement of 50-100% OCONUS operations.
  • Provide instruction internally and to customers including completion of training records and proper documentation.


Basic Qualifications:
  • Familiarity with multiple software principles, including but not limited to Virtual Machines, Operating Systems (OS) including Windows and Linux, and an understanding of how to install, remove, and troubleshoot software.
  • Familiarity with networking protocols to include TCP/IP, Telnet, SSH and SNAP.
  • Well versed and comfortable with customer expectations, policies, and business practices with a focus on high customer satisfaction.
  • Ability to attend and pass a 6-week basic training course in Hunt Valley, MD upon hire.
  • Excellent oral and written communication skills.
  • Ability to work with minimal supervision and multi-task.
  • Ability to travel to various work sites within the U. S. and overseas when required to support program needs.
  • Must be able to obtain a DoD SECRET Clearance.
  • Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 180 days when the program requires. May be working in a combat environment in hostile areas and living under arduous conditions.
  • Ability to work up to an 84 hour work week (7 days per week, 12 hours per day), while deployed and embedded with US Military Personnel.
Desired Qualifications:
  • Familiarity with military logistics systems, to include COLTS and UAS-I.
  • Familiarity with customer and corporate expectations, policies, and business practices and high customer satisfaction orientation.
  • Familiarity with military radios and communications protocols.
  • Working knowledge of ISO 9001 principles and concepts.
  • Comfortable with firewall configurations, CISCO network switches, RAIDs, Voice over Internet Protocol (VoIP), and integrated system administrative functions.
  • An understanding of the operation and configuration of blade server arrays.
  • Prior military experience, including deployments is a desired plus.
  • Prior Unmanned Aircraft System (UAS) maintenance experience a desired plus.
  • Prior aviation maintenance and flight line support a plus.
  • 2-year degree in electronics, information technology and / or military trade school graduate a plus.
This position is subject to both inside and outside environmental conditions. This position is subject to noise. Employees may be required to participate in the Hearing Conservation Program, which will require regular testing and wearing of hearing protection equipment where necessary. This position is subject to a variety of physical and atmospheric conditions. This position will require the use of Personal Protective Equipment (PPE). This position is subject to oils. This position is subject to working conditions peculiar to the particular assignment. (e. g., required to perform work-related travel worldwide and may include accompanying DOD forces into hardship and combat areas with little notice for extended periods of time.) This position will involve exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or 20 pounds of force constantly. Visual requirement is the minimum standard for those whose work deals largely with visual inspection involving small defects, small parts, and computer terminals; extensive reading and research; and using measuring devices.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information.

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